FOH closing leader

Ontario Trillium Foundation; Franklin (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

Ontario Trillium Foundation in Franklin, TN is seeking a closing operations supervisor to ensure the restaurant closes clean, stocked, and well-coordinated. You will oversee the closing Front of House and Drive Thru, coordinating with Directors for guidance and timely follow-ups.

The role requires strong communication, daily audit of areas, coaching of team members, and leadership on special projects as assigned by the Director.

Responsibilities

• Lead and support the completion of the closing checklists to ensure the restaurant is clean and stocked prior to departure.
• Responsible for the operations and engagement of the entire closing Front of House, and Drive Thur.
• Communicate complex issues in a timely manner to respective Directors for guidance and follow-up.
• Audit operations in drive thru, dining room, and front of house on an hourly basis or more if deemed necessary.
• Partner with respective Director to report any team member/team leader performance concerns.
• Provide closing team leaders with specific direction while following up to ensure tasks are completed.
• Walk the entire restaurant prior to departure to ensure cleanliness and stocking expectations have completed.
• Respectfully address and coach team member/team leader performance when desired results are not followed or fulfilled.
• Lead special projects and/or captainships assigned by your respective Director.

Job description

• Lead and support the completion of the closing checklists to ensure the restaurant is clean and stocked prior to departure.
• Responsible for the operations and engagement of the entire closing Front of House, and Drive Thur.
• Communicate complex issues in a timely manner to respective Directors for guidance and follow-up.
• Audit operations in drive thru, dining room, and front of house on an hourly basis or more if deemed necessary.
• Partner with respective Director to report any team member/team leader performance concerns.
• Provide closing team leaders with specific direction while following up to ensure tasks are completed.
• Walk the entire restaurant prior to departure to ensure cleanliness and stocking expectations have completed.
• Respectfully address and coach team member/team leader performance when desired results are not followed or fulfilled.
• Lead special projects and/or captainships assigned by your respective Director.