FOH Host

Juniper Bar; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Juniper Bar is looking for a personable host to join their team in New York. The role involves greeting guests, managing reservations, directing them to tables, and ensuring their experience is enjoyable. Responsibilities also include maintaining the cleanliness of the host stand and collaborating with team members during peak periods. If you have a warm demeanor and excellent communication skills, we invite you to apply to enhance our guests' dining experience.

Responsibilities

• Greet and welcome guests with a warm and friendly demeanor.
• Manage the reservation system, ensuring accurate guest seating.
• Direct guests to their tables and inform them of any specials.
• Answer phone calls, handle inquiries, and make reservations.
• Maintain an organized and clean host stand.
• Monitor the dining room for a smooth guest flow.
• Communicate with servers and kitchen staff for timely seating.
• Ensure guest satisfaction by addressing concerns promptly.
• Assist in keeping the restaurant atmosphere clean.
• Collaborate with team members for exceptional service.
• Follow all company policies and health and safety regulations.

Job description

Responsibilities

• Greet and welcome guests with a warm and friendly demeanor as they arrive at the restaurant.
• Manage the reservation system, ensuring accurate guest seating and timely seating of parties.
• Direct guests to their tables, provide menus, and inform them of any specials or events.
• Answer phone calls, handle inquiries, and make reservations or provide information as needed.
• Maintain an organized and clean host stand, ensuring all menus, specials, and promotional materials are up to date.
• Monitor the dining room to ensure a smooth and efficient flow of guests and assist in managing waiting times during peak hours.
• Communicate with servers and kitchen staff to ensure timely seating and accurate guest seating preferences.
• Ensure guest satisfaction by promptly addressing any concerns, offering solutions, or directing issues to management.
• Assist in keeping the restaurant atmosphere clean and orderly, including clearing unused menus, highchairs, or waiting areas.
• Collaborate with team members to provide exceptional service during busy periods and special events.
• Follow all company policies and procedures, including health and safety regulations.