FNS Benefits Eligibility Caseworker II

Randolph County; Archdale (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Randolph County is seeking an Income Maintenance Caseworker I to determine and re-determine eligibility for the FNS program, handling intake, processing, and reviews in a state web-based system. The position involves interviewing clients, collecting data, and verifying information to authorize benefits for those who qualify.

Minimum qualifications include an accredited associate degree in Human Services or completion of high school with related paraprofessional experience.

Qualifications

• Minimum training in Human Services or related field.
• Experience with interviewing, data collection, and customer service.
• Knowledge of income maintenance program operations.

Responsibilities

• Interviewing clients and reviewing data to determine eligibility.
• Entering information into a state web-based application and verifying data.
• Determining and redetermining eligibility and authorizing benefits as appropriate.
• Explain requirements and options for obtaining services and refer to other programs.

Skills

Interviewing clients

Data entry

Case assessment

Verifying information

Education

Associate degree in Human Services

High school diploma + 2 years paraprofessional experience

High school diploma + 3 years paraprofessional experience

Job description

Randolph County is seeking an Income Maintenance Caseworker I to determine and re-determine eligibility for the FNS program, handling intake, processing, and reviews in a state web-based system. The position involves interviewing clients, collecting data, and verifying information to authorize benefits for those who qualify.

Minimum qualifications include an accredited associate degree in Human Services or completion of high school with related paraprofessional experience.