FNMA Investor Reporting Lead | Team Growth & Process Improvement

Preferred Mortgage Services, Inc.; Henderson (NV); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Preferred Mortgage Services, Inc. is seeking an experienced Investor Reporting Manager in Henderson, NV to lead the FNMA Investor Reporting Team. This onsite role requires hands-on FNMA Investor Reporting experience and a focus on accuracy, remittance, and client coordination.

The position leads a team to resolve complex cash and reporting issues, improve processes, and provide strategic solutions to clients and leadership. Hybrid schedule with onsite Monday-Thursday and work-from-home Friday.

Qualifications

• Bachelor's degree in Mathematics, Finance, Economics, Business, or related field.
• Mortgage banking or mortgage servicing experience.
• Hands-on FNMA Investor Reporting experience.
• Experience with ICE MSP or similar servicing platform.

Responsibilities

• Lead the FNMA Investor Reporting Team and oversee reporting, remittance, reconciliation, and remediation.
• Ensure reporting is accurate, timely, and compliant with investor requirements.
• Research and resolve cash, reporting, and reconciliation exceptions; identify root causes and strengthen controls.
• Coach and mentor team members; identify training opportunities and drive knowledge in mortgage servicing.
• Serve as a primary liaison for clients and leadership; manage escalations and provide actionable solutions.
• Improve workflows and controls; partner with Operations, Business Analysts, Developers, and leadership to automate processes.

Skills

Leadership

Advanced Excel

Analytical thinking

Communication

Problem solving

Education

Bachelor's degree

Tools

ICE MSP

Job description

Preferred Mortgage Services, Inc. is seeking an experienced Investor Reporting Manager in Henderson, NV to lead the FNMA Investor Reporting Team. This onsite role requires hands-on FNMA Investor Reporting experience and a focus on accuracy, remittance, and client coordination.

The position leads a team to resolve complex cash and reporting issues, improve processes, and provide strategic solutions to clients and leadership. Hybrid schedule with onsite Monday-Thursday and work-from-home Friday.