FMLA & Leave Management Specialist

Consolidated Admin Services, LLC; Springdale (AR); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Consolidated Admin Services, LLC seeks a Leave Coordinator to represent the company in communications with clients and participants across in-person, phone, virtual and written channels. You will support the leave management team with customer service, administrative tasks, and special projects to ensure smooth operations.

The role emphasizes excellent communication, attention to detail, and handling confidential information while coordinating leave processes and responding promptly to inquiries

Formación

• High School Diploma or equivalent; Bachelor’s degree preferred.
• One year of customer service experience; leave management preferred.
• Proficient in spreadsheets and bookkeeping software, data entry, and word processing.
• Excellent communication and attention to detail.
• Professional image and ability to build rapport.

Responsabilidades

• Represent CAS professionally in-person, by phone, and in writing.
• Complete all Software ToDos daily.
• Track all leaves and advise on leave-related communications.
• Read documentation clearly for processing.
• Update AbsenceSoft and Salesforce records.
• Escalate concerns to Leave Specialist as needed.
• Manage leave-related emails and distribute to team.
• Process leave return mail.
• Develop knowledge and skills using available resources.
• Respond to participant calls and provide follow-up.

Conocimientos

Communication skills

Attention to detail

Professional image

Rapport building

Customer service

Educación

High School Diploma or equivalent

Bachelor’s degree preferred

Herramientas

Spreadsheets

Bookkeeping software

Data entry

Word processing

Email management

File management

Descripción del empleo

Consolidated Admin Services, LLC seeks a Leave Coordinator to represent the company in communications with clients and participants across in-person, phone, virtual and written channels. You will support the leave management team with customer service, administrative tasks, and special projects to ensure smooth operations.

The role emphasizes excellent communication, attention to detail, and handling confidential information while coordinating leave processes and responding promptly to inquiries