Fluxx Admin & Data Support Specialist — Hybrid

Park Slope Jewish Center; New York (NY); Hybrid; USD 55,000 - 60,000; Full time

Job summary

The Claims Conference in New York is seeking a Database Coordinator to join the Allocations team. The ideal candidate is proactive, detail oriented and capable of supporting Fluxx, our grants management software, to deliver end-to-end service to global users.

Responsibilities include Fluxx administration, Tier 1 user support, creating reports and training staff. A Bachelor's degree and 1+ year of tech support experience are required; hybrid work with two in-office days is offered.

Qualifications

• Bachelor's degree and at least one year of professional experience supporting technologies.
• Proficient in Word and Excel (VLOOKUP, SUMIFS, COUNTIFS, de-duplicating).
• Stellar organizational skills with an eye to detail.
• Ability to communicate effectively to users with varying levels of technical knowledge.

Responsibilities

• Act as business administrator of Fluxx, coordinating the Department's requirements for upgrades and changes
• Support Allocations staff with use of Fluxx
• Act as Tier 1 Support for external user tickets submitted via email or helpdesk system
• Coordinate with IT system admin on creating new and updating existing letters, emails, dashboards and ad-hoc reports
• Analyze enhancement requests and determine priority
• Create and update user manuals and webinars for Fluxx
• Provide training to new staff and advanced training for existing staff

Skills

Word

Excel

Education

Bachelor's degree

Tools

Fluxx

Job description

The Claims Conference in New York is seeking a Database Coordinator to join the Allocations team. The ideal candidate is proactive, detail oriented and capable of supporting Fluxx, our grants management software, to deliver end-to-end service to global users.

Responsibilities include Fluxx administration, Tier 1 user support, creating reports and training staff. A Bachelor's degree and 1+ year of tech support experience are required; hybrid work with two in-office days is offered.