Fluid Handling: Customer Success Specialist

Process Distribution Group; Portland (OR); On-site; USD 33,062 - 38,572; Full time

Job summary

Process Distribution Group is seeking a Customer Service Representative to support its fluid handling product lines in Portland, Oregon. The role involves interacting with customers, managing inquiries, and providing exceptional service.

The ideal candidate will have a high school diploma with preferred experience in fluid handling products and excellent problem-solving skills. This full-time position offers a predictable schedule with no evenings or weekends, and compensation ranges from $24.00 to $28.00 per hour depending on experience.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1-2 years of experience in fluid handling products or sales support.
• Strong problem-solving and multi-tasking skills.

Responsibilities

• Interact with customers to deliver best service possible.
• Manage customer complaints and special orders.
• Coordinate service needs with other departments.

Skills

Proficient in MS Applications

Customer service skills

Problem-solving skills

Ability to multi-task

Education

High school diploma or GED

Bachelor’s degree in business, engineering, or related field

Tools

Dynamics 365 CRM

Prophet 21 ERP platform

Job description

Process Distribution Group is seeking a Customer Service Representative to support its fluid handling product lines in Portland, Oregon. The role involves interacting with customers, managing inquiries, and providing exceptional service.

The ideal candidate will have a high school diploma with preferred experience in fluid handling products and excellent problem-solving skills. This full-time position offers a predictable schedule with no evenings or weekends, and compensation ranges from $24.00 to $28.00 per hour depending on experience.