Floral Designer & Customer Service Specialist

Kroger Family of Companies; Oak Creek (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Floral Dept associate to assist in design and merchandising of floral items and respond to customer requests at Oak Creek location. You will greet customers, design arrangements, package orders, and maintain a clean, organized department.

Flexibility for weekends/holidays and adherence to company policies are required. Responsibilities include operating the cash register, keeping signage updated, and assisting customers in selecting items while maintaining

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Multitasking

Teamwork

Professionalism

Attention to detail

Tools

Cash register

Job description

Kroger Family of Companies is seeking a Floral Dept associate to assist in design and merchandising of floral items and respond to customer requests at Oak Creek location. You will greet customers, design arrangements, package orders, and maintain a clean, organized department.

Flexibility for weekends/holidays and adherence to company policies are required. Responsibilities include operating the cash register, keeping signage updated, and assisting customers in selecting items while maintaining