Floral Design & Customer Service Associate

The Kroger Co.; Howell (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Healthcare coverage and benefits

Flexible scheduling (full- and part‑t­

Holiday and sick pay

Employee discounts

Tuition reimbursement and training

Growth opportunities

Job summary

The Kroger Co. is seeking a floral department helper to assist in the design and merchandising of floral items and arrangements. You will greet customers, provide excellent service, and help fulfill customer orders with care.

This role supports the department by packing orders, organizing merchandise, and maintaining clean, safe, and well-stocked floors. You'll collaborate with team members in a fast-paced grocery environment, operate the cash register when needed, and remain flexible to weekend

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Responsibilities

• Assist in greeting customers and providing great service.
• Be prompt, tactful, calm, courteous, and professional in interactions.
• Help design and create floral arrangements and/or items for customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized and in designated areas.
• Maintain floors clean, safe, and free from clutter.
• Maintain plants, prepare flower arrangements and fill balloons.
• Maintain signage, product rotation, freshness and space allocation.
• Adhere to company policies and procedures, and laws.
• Operate cash register as applicable.
• Maintain flexibility to work weekends and holidays.

Skills

Communication skills

Reading shelf tags

Multi-tasking

Teamwork

Job description

The Kroger Co. is seeking a floral department helper to assist in the design and merchandising of floral items and arrangements. You will greet customers, provide excellent service, and help fulfill customer orders with care.

This role supports the department by packing orders, organizing merchandise, and maintaining clean, safe, and well-stocked floors. You'll collaborate with team members in a fast-paced grocery environment, operate the cash register when needed, and remain flexible to weekend