Floral Designer & Customer Care Lead

Hyvee.io; West Des Moines (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hy-Vee in West Des Moines, IA, seeks a Floral Designer to blend creativity with customer care in a fast-paced retail floral department. You will craft arrangements to exact specifications, lead floral clerks, and ensure the department stays stocked, fresh, and inviting for customers.

Ideal candidates bring strong floral design skills, a passion for service, and the ability to train others while processing multiple orders (FTD, Teleflora) with discretion.

Qualifications

• High school diploma or equivalent is required.
• Three years of similar or related work experience preferred.
• Strong floral design skills and knowledge of floral products.

Responsibilities

• Deliver outstanding customer service by greeting customers and creating arrangements to exact specifications.
• Lead floral clerks and ensure the department is stocked, fresh, and running smoothly.
• Process FTD, Teleflora, and interstore orders while maintaining order confidentiality.
• Identify trends and place specials to enhance store visuals.

Skills

Floral design

Customer service

Leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee in West Des Moines, IA, seeks a Floral Designer to blend creativity with customer care in a fast-paced retail floral department. You will craft arrangements to exact specifications, lead floral clerks, and ensure the department stays stocked, fresh, and inviting for customers.

Ideal candidates bring strong floral design skills, a passion for service, and the ability to train others while processing multiple orders (FTD, Teleflora) with discretion.