Floral Design & Customer Service Specialist

Kroger; Gilbert (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking help in the floral department to assist with design and merchandising of floral items, greet customers, and provide excellent service. You will assist in creating arrangements, packaging orders, and maintaining a clean, organized department.

The role requires strong communication, teamwork, and the ability to handle multiple tasks in a fast-paced grocery environment, with weekend and holiday availability.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising and customer services.
• Must be able to work with cleaning solutions and safely use sharp tools.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Help design and create floral arrangements and/ or other items for customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Operate cash register in accordance with procedures.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Written & oral communication

Multi-tasking

Teamwork

Customer service

Attention to detail

Safety awareness

Tools

Cash register

Cleaning tools

Job description

Kroger is seeking help in the floral department to assist with design and merchandising of floral items, greet customers, and provide excellent service. You will assist in creating arrangements, packaging orders, and maintaining a clean, organized department.

The role requires strong communication, teamwork, and the ability to handle multiple tasks in a fast-paced grocery environment, with weekend and holiday availability.