Floral Design & Customer Service Associate

Hyvee.io; Belton (MO); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Hy-Vee in Belton, Missouri is seeking a friendly Floral Clerk who can help customers with placing floral orders in person or over the phone, assist in creating beginning-level designs, stock the department, and keep displays fresh and attractive to inspire joyful moments.

You will deliver warm, attentive service, manage simple transactions at the register, and collaborate with teammates to ensure deadlines are met.

Formación

• Customer service oriented and friendly.
• Ability to follow instructions and learn procedures.
• Basic math skills for handling payments and orders.

Responsabilidades

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with placing floral orders in person or over the phone, including completing all required order paperwork
• Prepare, finish, and replenish product including small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items
• Send and retrieve FTD, Teleflora, and computer orders; maintain confidentiality on all orders placed including sender, recipient, order details, and cost
• Review floral products for freshness and anticipate daily product needs for the department
• Water plants and maintain the overall appearance and cleanliness of the department including coolers, counters, floors, and sinks
• Prepare the daily delivery list and deliver orders as needed
• Unload trucks, place product in appropriate storage areas, check in product, put product away, and process invoices as needed
• Run the department register, receive payment, and make change as applicable
• Remove trash in a timely manner and assist with general department upkeep
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Conocimientos

Customer service

Communication

Attention to detail

Math basics

Teamwork

Educación

High school diploma not required / equivalent experience

Descripción del empleo

Hy-Vee in Belton, Missouri is seeking a friendly Floral Clerk who can help customers with placing floral orders in person or over the phone, assist in creating beginning-level designs, stock the department, and keep displays fresh and attractive to inspire joyful moments.

You will deliver warm, attentive service, manage simple transactions at the register, and collaborate with teammates to ensure deadlines are met.