Floral Clerk: Creative Arrangements & Service

Hyvee.io; Gladstone (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Floral Clerk to join the Floral Department. You will greet customers, assist with placing floral orders in person or by phone, and help create beginning-level floral designs.

You will stock the department, maintain its appearance, and deliver warm, attentive service that keeps customers returning. In this role, you may build balloon bouquets, manage FTD orders, and help customers select the perfect bouquet.

Qualifications

• No extensive experience required; we provide the training you need to succeed.
• Ability to hit the ground running in a fast-paced environment.
• Apply math skills including fractions, decimals, and percentages in daily tasks.
• Communicate clearly with customers and coworkers and contribute positively to the team.
• Maintain confidentiality on customer order details including sender, recipient, and contents.

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile and assisting with floral orders in person or by phone.
• Prepare, finish, and replenish products including small arrangements, corsages, bouquets, balloons, and other floral items.
• Process orders and maintain confidentiality on all order details and costs.
• Review floral products for freshness and anticipate daily product needs for the department.
• Maintain department cleanliness, arrange displays, stock, and handling of deliveries as needed.
• Operate the department register, receive payments, and provide friendly service to customers.
• Follow Hy-Vee dress code and department guidelines; assist with additional tasks as needed.

Skills

Customer service focus

Problem solving

Basic math

Clear communication

Confidentiality

Education

Less than high school diploma or equivalent accepted

Job description

Hy-Vee is seeking a Floral Clerk to join the Floral Department. You will greet customers, assist with placing floral orders in person or by phone, and help create beginning-level floral designs.

You will stock the department, maintain its appearance, and deliver warm, attentive service that keeps customers returning. In this role, you may build balloon bouquets, manage FTD orders, and help customers select the perfect bouquet.