Floral Clerk & Customer Care Specialist

Hy-Vee; Newton (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Newton, IA is seeking a Floral Clerk to assist customers with placing floral orders, build beginner-level designs, and keep the Floral department stocked and inviting. This hourly role emphasizes friendly service, accuracy, and a neat appearance in a fast-paced retail setting.

You'll learn on the job, meet teams across departments, and contribute to creating joyful moments for customers choosing bouquets, corsages, and gift items.

Qualifications

• No extensive experience required; training provided.
• Strong customer service orientation and sales support.
• Basic math skills for transactions and order processing.
• Ability to handle confidential customer information with discretion.
• Clear communication with customers and team members.

Responsibilities

• Greet customers and assist with placing floral orders in person or by phone.
• Create beginner-level floral arrangements and maintain stocked displays.
• Process orders, including payment and paperwork, and manage the department register as needed.
• Keep the Floral area clean, organized, and visually appealing.
• Assist with deliveries, inventory, and general department upkeep.

Skills

Customer service

Communication

Numeracy

Confidentiality

Teamwork

Education

High school diploma or equivalent preferred

Six months related experience preferred

Job description

Hy-Vee in Newton, IA is seeking a Floral Clerk to assist customers with placing floral orders, build beginner-level designs, and keep the Floral department stocked and inviting. This hourly role emphasizes friendly service, accuracy, and a neat appearance in a fast-paced retail setting.

You'll learn on the job, meet teams across departments, and contribute to creating joyful moments for customers choosing bouquets, corsages, and gift items.