Floral Clerk: Creative Arrangements & Customer Service

Hyvee.io; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Floral Clerk to assist customers with floral orders, prepare and replenish a variety of floral items, and maintain an inviting department environment. You will help create beautiful arrangements and deliver warm, attentive service to every guest, building loyalty and joyful moments every day.

Training is provided; prior experience is not required. You'll work in a fast-paced store setting, following Hy-Vee dress code and safety guidelines while upholding data privacy for

Qualifications

• Customer service mindset with a friendly, helpful attitude.
• Ability to follow instructions and multitask in a fast-paced setting.
• Basic math for handling payments and orders.
• Clear communication with customers and team members.
• Maintain confidentiality of order details.

Responsibilities

• Greet customers and help place floral orders in person or by phone.
• Prepare and replenish small arrangements, corsages, boutonnieres, and balloon bouquets.
• Process orders through FTD, Teleflora, and computer systems while keeping data confidential.
• Check floral products for freshness and anticipate daily stock needs.
• Maintain department cleanliness including coolers, counters, floors, and sinks.
• Deliver orders as needed and assist with daily delivery lists.
• Operate the department register, handle payments, and give change when required.
• Assist with general department upkeep and answer phone inquiries promptly.

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Floral Clerk to assist customers with floral orders, prepare and replenish a variety of floral items, and maintain an inviting department environment. You will help create beautiful arrangements and deliver warm, attentive service to every guest, building loyalty and joyful moments every day.

Training is provided; prior experience is not required. You'll work in a fast-paced store setting, following Hy-Vee dress code and safety guidelines while upholding data privacy for