Floral Design & Customer Experience Specialist

Hy-Vee; Sioux Falls (SD); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Sioux Falls, SD is seeking a Floral Clerk to assist customers with floral orders and keep the department stocked and attractive. You’ll perform beginner-level floral arrangements, handle orders in person or by phone, and deliver warm, friendly service to shoppers.

In this hourly role, you’ll help create joyful moments, manage the daily department tasks, and ensure a clean, organized floral area. No formal degree required; training provided, with emphasis on customer satisfaction and

Qualifications

• Commitment to Hy-Vee's mission and helping customers.
• Ability to solve practical problems and follow instructions in a fast-paced environment.
• Apply math skills (fractions, decimals, percentages) in day-to-day tasks.
• Clear communication with customers and co-workers; maintain confidentiality of orders.

Responsibilities

• Greet customers with a smile and assist with floral orders in person or by phone, including paperwork.
• Prepare, finish, and replenish floral items and small arrangements.
• Handle order communications with FTD/Teleflora and protect order details.
• Check product freshness and plan daily department needs.
• Maintain department cleanliness and appearance; manage coolers, counters, floors, and sinks.
• Deliver orders as needed and process invoices.
• Operate the department register and handle payments.

Skills

Customer service

Communication

Math skills

Teamwork

Confidentiality

Education

Less than high school diploma accepted

6 months related experience preferred

Job description

Hy-Vee in Sioux Falls, SD is seeking a Floral Clerk to assist customers with floral orders and keep the department stocked and attractive. You’ll perform beginner-level floral arrangements, handle orders in person or by phone, and deliver warm, friendly service to shoppers.

In this hourly role, you’ll help create joyful moments, manage the daily department tasks, and ensure a clean, organized floral area. No formal degree required; training provided, with emphasis on customer satisfaction and