Floral Design & Customer Experience Pro

Kroger Co.; Mount Washington (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger Co. in Mount Washington, KY is seeking a friendly Floral Associate to assist in designing and merchandising floral items, fulfill customer requests, and provide outstanding service.

You'll greet customers, help with arrangements, manage orders, maintain clean work area, and support the floral department, including weekend and holiday shifts. This role emphasizes teamwork, accuracy, and safety, with benefits and growth opportunities offered by Kroger.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information clearly, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Ability to work with cleaning solutions, safely use sharp tools, and operate production equipment.
• Past work record reflects dependability and integrity.
• Knowledge of laws and safety regulations related to employment practices.
• Experience in grocery retail and customer service.
• Experience operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Maintain floors clean, safe, and clutter-free.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Ensure signage, rotation, freshness, quantity and space for merchandise.
• Adhere to company policies and laws; operate cash register as applicable.
• Maintain flexibility to work weekends and holidays.
• Perform essential functions with or without reasonable accommodation.

Skills

Communication skills

Reading shelf tags

Multitasking

Teamwork

Customer service

Cash handling

Safety

Grocery retail experience

Attention to detail

Tools

Cash register

Job description

Kroger Co. in Mount Washington, KY is seeking a friendly Floral Associate to assist in designing and merchandising floral items, fulfill customer requests, and provide outstanding service.

You'll greet customers, help with arrangements, manage orders, maintain clean work area, and support the floral department, including weekend and holiday shifts. This role emphasizes teamwork, accuracy, and safety, with benefits and growth opportunities offered by Kroger.