Floral Design & Customer Service Clerk

Kroger Co.; Tualatin (OR); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Healthcare benefits

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. floral team is seeking a friendly, customer-focused associate to assist in designing and merchandising floral items and fulfilling customer requests.

You’ll greet customers, help design arrangements, package orders, and keep the department clean and organized while delivering excellent service. Responsibilities include assisting customers in selecting items, answering questions, handling calls, and supporting decor and signage efforts.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Experience in grocery retail and customer service.
• Experience in operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized and in designated areas.
• Maintain floors clean, safe, and clutter-free.
• Maintain plants and prepare flower arrangements and balloons.
• Ensure signage, rotation, freshness and space allocation for merchandise.
• Adhere to company policies, procedures, laws and safety.
• Operate cash register in accordance with procedures.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform essential functions with or without accommodation.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Attention to detail

Cash handling

Problem solving

Tools

Cash register

Job description

The Kroger Co. floral team is seeking a friendly, customer-focused associate to assist in designing and merchandising floral items and fulfilling customer requests.

You’ll greet customers, help design arrangements, package orders, and keep the department clean and organized while delivering excellent service. Responsibilities include assisting customers in selecting items, answering questions, handling calls, and supporting decor and signage efforts.