Floral Department Leader: Design, Service & Growth

Hy-Vee; Iowa; Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Hy-Vee is seeking a Floral Department Manager to lead the floral team and operations. You will set pricing, promotions, and ensure product quality while delivering exceptional customer service.

Responsibilities include staff development, managing orders, inventory, and display planning to drive sales and customer engagement in a fast-paced retail environment. This role requires strong design sense, leadership, and the ability to handle weekly scheduling, vendor coordination, and adherence to

Qualifikationen

• Demonstrated leadership in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to manage staff, inventory, and promotions.

Aufgaben

• Set the standard for customer service, department profitability, and appearance.
• Greet customers, assist with needs, and resolve concerns promptly.
• Process orders (FTD, Teleflora), maintain confidentiality of order details.
• Recruit, hire, train, supervise, and develop department employees.
• Plan schedules, manage inventory, and ensure proper temperatures and storage.
• Analyze weekly sales, plan promotions, and drive shopper engagement.
• Oversee department bookkeeping and invoice processing.
• Unload trucks and stock merchandise; ensure pricing is competitive.

Kenntnisse

Leadership

Customer service

Team development

Pricing & promotions

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hy-Vee is seeking a Floral Department Manager to lead the floral team and operations. You will set pricing, promotions, and ensure product quality while delivering exceptional customer service.

Responsibilities include staff development, managing orders, inventory, and display planning to drive sales and customer engagement in a fast-paced retail environment. This role requires strong design sense, leadership, and the ability to handle weekly scheduling, vendor coordination, and adherence to