Floral Department Lead — Elevate Customer Experience

Hy-Vee; Columbus (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee in Columbus, NE seeks a Floral Department Manager to lead and grow the floral team, ensuring top quality and exceptional customer service. You will drive profitability through pricing, promotions, and efficient operations while coordinating orders with FTD, Teleflora, and interstore channels.

The role requires strong leadership, experience in retail or floral operations, and the ability to manage a fast-paced department.

Qualifications

• High school diploma or equivalent required.
• Over three years of related work experience preferred.
• Ability to lift 100 pounds or more and work in a store environment.
• Strong leadership and team development skills.

Responsibilities

• Set the standard for customer service, employee relations, cleanliness, sanitation, and department profitability.
• Recruit, hire, train, supervise, evaluate, and develop department employees.
• Inspect signage, displays, and merchandise; manage replenishment and pricing.
• Analyze weekly/monthly sales and trends; assist with ads and promotions.
• Manage department bookkeeping, invoices, and financial procedures.
• Oversee inventory, storage procedures, and equipment maintenance.

Skills

Leadership

Customer service

Team management

Communication

Sales analysis

Education

High school diploma or equivalent

Job description

Hy-Vee in Columbus, NE seeks a Floral Department Manager to lead and grow the floral team, ensuring top quality and exceptional customer service. You will drive profitability through pricing, promotions, and efficient operations while coordinating orders with FTD, Teleflora, and interstore channels.

The role requires strong leadership, experience in retail or floral operations, and the ability to manage a fast-paced department.