Flooring Technical Service Specialist

Sika

Houston (TX)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

401k with Generous Company Match

Bonuses

Medical, Dental, and Vision Benefits

Paid Parental Leave

Life Insurance

Disability Insurance

Paid time off, paid holidays

Floating holidays + Paid VolunteerTime

Wellness/Fitness Reimbursements

Education Assistance

Professional Development Opportunities

Employee Referral Program & More!

Job summary

Sika is seeking a Technical Service Representative for the Flooring Target Market to provide high-quality technical support to customers, contractors, and internal teams. You will assist with product recommendations, jobsite evaluations, and field troubleshooting while documenting findings and maintaining compliance with product data sheets and project requirements.

Travel nationwide to support installations, training, and field evaluations is required.

Qualifications

Bachelor’s degree in a technical field or related discipline.
3–5 years of technical service or field support experience in flooring or coatings.
Strong knowledge of resinous flooring systems and substrate/moisture-related issues.
Ability to travel nationally to support customers.

Responsibilities

Provide technical support to customers, contractors, distributors, and sales teams regarding Sika flooring products and installation practices.
Conduct jobsite visits to evaluate substrate conditions and review installation procedures.
Assist with complaint investigations, field evaluations, and reporting.
Support product trials, field tests, and new product introductions with cross-functional teams.
Prepare technical reports, site visit summaries, and warranty-related documentation.
Deliver or support technical training programs and demonstrations.