Flooring Sales Specialist - Customer-Focused and Fast-Paced

Floor & Decor; Augusta (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Dental & Vision

Life Insurance

Paid vacation

Paid holidays

Job summary

Floor & Decor in Augusta, GA is seeking a friendly Sales Associate to deliver accurate service, help customers find products, and contribute to a fast-paced, safe store environment. This role offers both full-time and part-time opportunities and requires good math, reliability, and strong communication to support stocking, POS operation, refunds, and teamwork.

You will engage customers, maintain stock levels, tag and display merchandise, and help the team meet sales goals while adhering to

Qualifications

• 18 years or older.
• Basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work under pressure.
• Some positions may require forklift certifications through F&D.
• Drug test may be required where permitted by state law.

Responsibilities

• Connect with customers, ask about projects, recommend products and excite customers.
• Provide above and beyond customer service and exceed expectations.
• Maintain in-stock condition of assigned areas, clean, shoppable and safe.
• Work with management and team to achieve sales goals.
• Process customers at checkout using POS system.
• Process refunds and exchanges per guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and display merchandise.
• Align with company core values and safety processes.
• Answer phones per guidelines.
• Assist in other areas as needed.
• Work in a fast-paced environment with accuracy.

Skills

Customer service

Multi-tasking

Communication skills

Teamwork

Problem solving

Tools

POS system

Forklift operation

Safety procedures

Job description

Floor & Decor in Augusta, GA is seeking a friendly Sales Associate to deliver accurate service, help customers find products, and contribute to a fast-paced, safe store environment. This role offers both full-time and part-time opportunities and requires good math, reliability, and strong communication to support stocking, POS operation, refunds, and teamwork.

You will engage customers, maintain stock levels, tag and display merchandise, and help the team meet sales goals while adhering to