Flooring Sales Associate - Customer Focus in Fast-Paced Store

Floor & Decor Holdings Inc. (old); Warrensville Heights (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with match

Employee Stock Purchase Plan

Referral Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Volunteer Time Off

Equal Employment Opportunity

Job summary

Floor & Decor Holdings Inc. is hiring Sales Associates in Warrensville Heights, OH. You will greet customers, recommend products for their projects, and help keep the sales floor clean, stocked and safe.

This is a full-time or part-time role with a starting base pay from $15 per hour, with higher starting pay based on experience. Responsibilities include processing checkout with POS, handling refunds, tagging and displaying merchandise, and assisting in other store areas as needed.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneurial spirit

Honest and accountable

Excellent communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. is hiring Sales Associates in Warrensville Heights, OH. You will greet customers, recommend products for their projects, and help keep the sales floor clean, stocked and safe.

This is a full-time or part-time role with a starting base pay from $15 per hour, with higher starting pay based on experience. Responsibilities include processing checkout with POS, handling refunds, tagging and displaying merchandise, and assisting in other store areas as needed.