Flooring Store Sales Associate - Customer-Driven

Floor & Decor Holdings Inc.; Springfield Township (Delaware County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee discount

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. The role includes processing at checkout, maintaining stock, and supporting store goals in a fast-paced environment.

Full-time and part-time positions are available. Minimum base pay starts at $15.00 per hour, with higher starting pay based on experience. The team emphasizes safety, customer satisfaction, and a collaborative work atmosphere.

Qualifications

• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Excellent communication and listening skills.
• Forklift certifications may be required for some positions.

Responsibilities

• Connect with customers, understand projects, and recommend products.
• Provide above-and-beyond service and exceed customer expectations.
• Maintain clean, stock-efficient, safe sales areas.
• Assist in checkout and process refunds/exchanges per guidelines.
• Stock, tag, and display merchandise with accuracy.

Skills

Customer service

Communication

Sales

Teamwork

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. The role includes processing at checkout, maintaining stock, and supporting store goals in a fast-paced environment.

Full-time and part-time positions are available. Minimum base pay starts at $15.00 per hour, with higher starting pay based on experience. The team emphasizes safety, customer satisfaction, and a collaborative work atmosphere.