Flooring Project Coordinator: Installations & Service

ReFloor; Troy (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Refloor in Troy, MI, is seeking a detail-oriented coordinator to manage luxury vinyl plank installations from start to finish. You will verify documents, schedule with customers and installers, and communicate updates to ensure a smooth process.

Experience in flooring or home improvement is beneficial but not required; we value exceptional service and clear communication with all stakeholders. Refloor is a PEOPLE-first company committed to growth and customer satisfaction.

Qualifications

• Action oriented and proactive in managing installations.

Responsibilities

• Verify documents for accuracy and completeness.
• Communicate effectively with customers, keeping them informed of the project status and addressing any changes.
• Provide comprehensive answers and solutions to customer questions.
• Schedule jobs with customers and installers.
• Assist with financing approvals and coordination with lenders and customers.

Skills

Action Oriented

Customer Focus

Effective Communication

Problem Solving

Decision Making

Adaptability

Job description

Refloor in Troy, MI, is seeking a detail-oriented coordinator to manage luxury vinyl plank installations from start to finish. You will verify documents, schedule with customers and installers, and communicate updates to ensure a smooth process.

Experience in flooring or home improvement is beneficial but not required; we value exceptional service and clear communication with all stakeholders. Refloor is a PEOPLE-first company committed to growth and customer satisfaction.