Floorcovering Installations Coordinator

The Sherwin-Williams Company; Livonia (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Sherwin-Williams is seeking a capable coordinator to manage floorcovering installation services in Livonia, MI. The role involves coordinating independent contractors, scheduling installations, and ensuring quality service for wholesale customers.

The position requires interaction with customers, installers, and store staff, with an emphasis on accurate records, timely communication, and compliance with safety and cash-handling procedures.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Ability to lift up to 70 lbs. occasionally and 50 lbs. frequently.
• Ability to work evenings and weekends as scheduled.

Responsibilities

• Support sales at a Sherwin-Williams floorcovering store servicing wholesale customers.
• Assist Branch Manager in identifying floorcovering installers.
• Establish installation schedules and communicate assignments.
• Perform on-site inspections to ensure customer satisfaction.
• Review installer accounts and coordinate with outside information sources.
• Ensure installer transactions are processed through the store's system and records maintained.
• Determine training needs for installers and arrange training as appropriate.

Skills

Customer service

Communication

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Inventory management system

Job description

Sherwin-Williams is seeking a capable coordinator to manage floorcovering installation services in Livonia, MI. The role involves coordinating independent contractors, scheduling installations, and ensuring quality service for wholesale customers.

The position requires interaction with customers, installers, and store staff, with an emphasis on accurate records, timely communication, and compliance with safety and cash-handling procedures.