Flooring Installations Operations Lead

General Floor Industries; Bellmawr (NJ); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid personal time off

Holidays

Medical, vision & dental coverage

401(k) with company match

Training opportunities

Job summary

MP Contract Flooring is seeking a Service Lead to oversee flooring installation operations, coordinating with builders, homeowners, and installers to resolve issues and keep projects on track.

The role emphasizes organization, communication, and accurate handling of invoices and orders, with a balanced schedule free from nights or weekends. Training and career growth opportunities are highlighted, along with comprehensive benefits.

Qualifications

• Experience in flooring, construction, homebuilding, scheduling, installation coordination, operations, or customer service is preferred but not required.

Responsibilities

• Coordinate with builders, homeowners, installers, and coworkers to resolve service issues.
• Schedule installers and service appointments.
• Track service orders from request through completion.
• Monitor orders and material status.
• Keep builders and homeowners updated.
• Review and approve installer invoices.
• Handle invoicing and order entry.
• Manage service activity using HeyPros and other industry software.
• Follow up on open items and make sure nothing falls through the cracks.

Skills

Highly organized

Strong communication

Detail-oriented

Juggle multiple priorities

Numerical aptitude

Tech-savvy

Team player

Tools

HeyPros

Order management software

Job description

MP Contract Flooring is seeking a Service Lead to oversee flooring installation operations, coordinating with builders, homeowners, and installers to resolve issues and keep projects on track.

The role emphasizes organization, communication, and accurate handling of invoices and orders, with a balanced schedule free from nights or weekends. Training and career growth opportunities are highlighted, along with comprehensive benefits.