Service Lead

General Floor Industries; Bellmawr (NJ); Hybride; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Paid personal time off

Holidays

Medical, vision & dental coverage

401(k) with company match

Training opportunities

Résumé du poste

MP Contract Flooring is seeking a Service Lead to oversee flooring installation operations, coordinating with builders, homeowners, and installers to resolve issues and keep projects on track.

The role emphasizes organization, communication, and accurate handling of invoices and orders, with a balanced schedule free from nights or weekends. Training and career growth opportunities are highlighted, along with comprehensive benefits.

Qualifications

• Experience in flooring, construction, homebuilding, scheduling, installation coordination, operations, or customer service is preferred but not required.

Responsabilités

• Coordinate with builders, homeowners, installers, and coworkers to resolve service issues.
• Schedule installers and service appointments.
• Track service orders from request through completion.
• Monitor orders and material status.
• Keep builders and homeowners updated.
• Review and approve installer invoices.
• Handle invoicing and order entry.
• Manage service activity using HeyPros and other industry software.
• Follow up on open items and make sure nothing falls through the cracks.

Connaissances

Highly organized

Strong communication

Detail-oriented

Juggle multiple priorities

Numerical aptitude

Tech-savvy

Team player

Outils

HeyPros

Order management software

Description du poste

Service Lead – Flooring Installation Operations

MP Contract Flooring is a full-service flooring installation company serving new home builders, and we're looking for an organized, motivated Service Lead to join our team!

If you're someone who loves solving problems, staying organized, communicating with people, and getting things DONE, this could be the opportunity for you!

What You'll Do

• Coordinate with builders, homeowners, installers, and coworkers to resolve service issues
• Schedule installers and service appointments
• Track service orders from request through completion
• Monitor orders and material status
• Keep builders and homeowners updated
• Review and approve installer invoices
• Handle invoicing and order entry
• Manage service activity using HeyPros and other industry software
• Follow up on open items and make sure nothing falls through the cracks

What We're Looking For

• Highly organized with excellent follow-through
• Strong communication and customer service skills
• Detail-oriented and accurate
• Comfortable juggling multiple priorities
• Confident working with numbers, invoices, and order information
• Tech-savvy and able to learn new systems quickly
• A dependable team player who takes ownership and solves problems

Experience in flooring, construction, homebuilding, scheduling, installation coordination, operations, or customer service is preferred but not required.

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule.
• Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company.
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.

Salary Range: $20-$23/hr
The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

Come Grow With Us!

This is an opportunity to become a key part of a fast-moving operation, build valuable industry knowledge, and grow your responsibilities with the company. Ready for your next opportunity? Apply today and join MP Contract Flooring!

EOE/DFW.