Floor Supervisor-Office Manager

Robin's Restaurant; Cambria (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Shift meals and dining discounts

Medical, retirement and bonus benefits

Job summary

Robin's Restaurant seeks a versatile Restaurant Floor Supervisor & Office Manager to blend guest‑facing leadership with sharp back‑office organization. You will split time between elevating the dining room experience and managing digital and physical files, invoices, and vendor relations.

A tech‑savvy approach helps keep menus, POS, and email workflows up to date. The role requires 1–2+ years in restaurant leadership, 1 year in admin, and strong Microsoft Office and Google Workspace skills.

Qualifications

• 1–2+ years restaurant leadership experience.
• At least 1 year of administrative or office support experience.
• Advanced proficiency with Microsoft Office and Google Workspace.
• Hospitality-focused, warm and service-oriented demeanor.

Responsibilities

• Lead floor operations and guest interactions to ensure a smooth dining experience.
• Coach and support front-of-house staff for seamless service.
• Audit dining room ambiance and ensure brand standards in lighting, music, temperature, and cleanliness.
• Oversee shift logistics, cash drawer reconciliations at shift close.

Skills

Leadership

Guest service

Organizational skills

Flexible scheduling

Tools

Microsoft Office

Google Workspace

Toast/Clover POS

Reservation platforms

Job description

Restaurant Floor Supervisor & Office Manager

Compensation: $24.00-$28.00 per Hour. Approximately 36hrs/week

Mission Statement

To delight our guests with a remarkable dining experience that keeps them returning.

Core Values

Authenticity, Respect and Enthusiasm

Job Summary

We are seeking a versatile, tech‑savvy Restaurant Floor Supervisor & Office Administrator who blends a genuine heart for hospitality with a meticulous eye for detail. In this dual role, you will spend roughly 40% of your time championing our guest experience on the dining room floor and 60% anchoring our business operations through digital and physical organization. The ideal candidate must seamlessly pivot from leading an energetic floor shift to navigating spreadsheets and cloud‑based organization systems.

Key Responsibilities

Floor Supervision: A Heart for Hospitality

• Elevate Guest Experiences: Greet guests warmly, manage table touches, and proactively turn minor service hiccups into memorable, positive moments.
• Lead & Mentor: Inspire, coach, and support front‑of‑house staff to deliver seamless, warm service.
• Maintain Ambiance: Consistently audit the dining room floor to ensure lighting, music, temperature, and cleanliness perfectly match our brand standards.
• Shift Logistics:Manage the floor, floor rotations, and handle cash drawer reconciliations with absolute precision at shift close.

Office Administration: An Eye for Detail

• File Organization: Maintain, organize, and update files using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel). Keep all physical files organized.
• Inventory & Vendor Relations: Order, track, and log front‑of‑house and office supplies, verifying that digital vendor invoices are 100% accurate. Keep track of maintenance schedules and vendor list.
• System Maintenance: Keep our POS system updated with menu changes and manage the restaurant's central email inbox.

Qualifications & Requirements

• Experience: 1-2+ years of restaurant leadership combined with at least 1 year of administrative or office support experience.
• Software Proficiency: Advanced, hands‑on proficiency with Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs, Drive) is strictly required.
• The Hospitality Heart: A naturally warm, empathetic, and service‑oriented personality. You genuinely enjoy making people feel welcome and valued.
• The Detailed Eye: Exceptional organizational skills. You spot typos, spreadsheet discrepancies, inventory shortages, and misplaced decor instantly.
• Tech Savvy: Ability to quickly adapt to modern restaurant POS systems (e.g., Toast, Clover) and reservation platforms
• Flexibility: Availability to work a flexible schedule, including peak dinner shifts, weekends, and holidays.

Benefits & Perks

• Competitive hourly pay pf $24-28/hour with bi‑weekly direct deposit.
• Free Shift Meals and dining discounts
• Medical, Retirement and Bonus benefits