Floor Supervisor & Brand Experience Leader

Abercrombie & Fitch Co.; Louisville (KY); On-site; USD 38,000 - 58,000; Full time

Job summary

The Key Lead at Abercrombie & Fitch Co. in Louisville leads daily store operations, coaching Brand Reps and Stock Associates to deliver outstanding customer experiences and drive sales.

You will open and close the store, operate the POS, fulfill omni-channel orders, maintain visual displays, and safeguard store assets while representing the brand's culture and values. This role requires proactive leadership on the floor, strong product knowledge, and the ability to analyze reports to inform

Qualifications

• Experience leading a retail sales team.
• Excellent customer service and communication skills.
• Strong knowledge of Abercrombie & Fitch brand and products.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Leadership

Customer service

Brand knowledge

Sales driven

Visual merchandising

Inventory control

Opening & Closing routines

POS systems

Job description

The Key Lead at Abercrombie & Fitch Co. in Louisville leads daily store operations, coaching Brand Reps and Stock Associates to deliver outstanding customer experiences and drive sales.

You will open and close the store, operate the POS, fulfill omni-channel orders, maintain visual displays, and safeguard store assets while representing the brand's culture and values. This role requires proactive leadership on the floor, strong product knowledge, and the ability to analyze reports to inform