Floor Operations Lead for Guest Experience and Coaching

Privilege Rooftop & Lounge; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts on food & beverages

Job summary

Privilege Rooftop & Lounge in Houston is seeking an energetic Floor Manager to lead shift operations, mentor front-of-house staff, and ensure exceptional guest experiences.

You will set the tone on the floor by enforcing quality standards, maintaining health compliance, managing scheduling, and partnering with leadership to train, interview, and hire staff. This role offers flexible scheduling and opportunities for growth.

Qualifications

• 1–2 years of supervisory experience in a high-volume restaurant or bar.
• Must be 23+ with Food Handler, TABC, and Manager certifications.
• Strong communication, leadership, and knowledge of health & safety guidelines.

Responsibilities

• Lead FOH operations, assign duties, and conduct pre-shift meetings.
• Greet and seat guests, resolving service issues promptly.
• Train, mentor, and provide feedback; assist with interviewing and hiring.
• Enforce food/drink safety, menu accuracy, uniforms, and health regulations.
• Assist with inventory checks, ordering supplies, and opening/closing tasks.

Skills

Communication

Leadership

Health & safety

Job description

Privilege Rooftop & Lounge in Houston is seeking an energetic Floor Manager to lead shift operations, mentor front-of-house staff, and ensure exceptional guest experiences.

You will set the tone on the floor by enforcing quality standards, maintaining health compliance, managing scheduling, and partnering with leadership to train, interview, and hire staff. This role offers flexible scheduling and opportunities for growth.