Restaurant Operations Lead — Guest Experience

Euro Staffs; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Job summary

Euro Staffs in Houston, TX is seeking an Assistant Manager to oversee daily restaurant operations, supervise front- and back-of-house staff, and ensure service, quality, and safety standards are consistently met.

The role supports training, drives sales through cost control and efficiency, and helps implement company policies while fostering a positive team culture that delivers an exceptional dining experience.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Performs other duties as assigned.

Skills

Supervisory leadership

Customer service

Time management

Organizational skills

Food safety knowledge

MS Office

Education

High school diploma or equivalent

Job description

Euro Staffs in Houston, TX is seeking an Assistant Manager to oversee daily restaurant operations, supervise front- and back-of-house staff, and ensure service, quality, and safety standards are consistently met.

The role supports training, drives sales through cost control and efficiency, and helps implement company policies while fostering a positive team culture that delivers an exceptional dining experience.