Floor Manager — Lead High-Volume Hospitality in Boston

Hawksmoor - US; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hawksmoor Restaurants in Boston's Fort Point neighborhood is hiring a Floor Manager to oversee our new dining room. Reporting to the Restaurant Manager, you will lead service, guide a high-energy team, and ensure exceptional hospitality across all shifts.

The ideal candidate has extensive experience running premier restaurant floors in Boston, a proven ability to launch new venues, and a track record of handling high-volume service with calm leadership.

Qualifications

• Extensive experience running restaurant floors in Boston.
• Experience launching/opening restaurants in Boston and the US.
• Ability to manage high-volume service with strong leadership.
• Excellent floor management and supervisory skills.

Responsibilities

• Delivering excellent team service and hospitality.
• Overseeing staff training on service standards.
• Identifying staffing needs and interviewing candidates.
• Maintaining loss prevention standards and cash handling.

Skills

Floor management

Staff training

Leadership

Guest service

Interviews

OpenTable

Tools

OpenTable

Aloha

Job description

Hawksmoor Restaurants in Boston's Fort Point neighborhood is hiring a Floor Manager to oversee our new dining room. Reporting to the Restaurant Manager, you will lead service, guide a high-energy team, and ensure exceptional hospitality across all shifts.

The ideal candidate has extensive experience running premier restaurant floors in Boston, a proven ability to launch new venues, and a track record of handling high-volume service with calm leadership.