Restaurant Manager: Elevate Guest Experience in Boston

Hawksmoor - US; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Hawksmoor Boston is seeking a Restaurant Manager to lead daily operations, uphold Hawksmoor’s service standards, and deliver outstanding guest experiences.

You’ll work with the management team to drive hospitality, training, scheduling, and financial performance while fostering an inclusive, high-energy culture. This role reports to the General Manager and offers generous pay and benefits.

Qualifications

• Experience leading a high-volume restaurant with service excellence.
• Proven ability to train, develop and motivate teams.
• Strong financial acumen and cost-control discipline.

Responsibilities

• Lead from the front to maintain Hawksmoor service standards.
• Drive guest experiences, team engagement, and operational excellence.
• Coordinate with management on staffing, scheduling and training.
• Oversee large parties and private dining experiences smoothly.
• Uphold Steps of Service, opening/closing procedures, and floor presence.
• Monitor guest feedback and coach staff on improvements.
• Ensure compliance with health, safety, and financial procedures.

Skills

Guest experience

Team leadership

Operations management

Budgeting & cost control

Job description

Hawksmoor Boston is seeking a Restaurant Manager to lead daily operations, uphold Hawksmoor’s service standards, and deliver outstanding guest experiences.

You’ll work with the management team to drive hospitality, training, scheduling, and financial performance while fostering an inclusive, high-energy culture. This role reports to the General Manager and offers generous pay and benefits.