Floor Leader: Retail Team Mentor & Operations

Skechers; Aurora (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay raises

Friends & Family discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Interview-based benefits

Job summary

Skechers is seeking a Kitchen? No, a Key Holder to join our Skechers retail team in the U.S. This entry-level leadership role will help supervise daily store operations, mentor teammates, and drive sales while delivering exceptional customer service.

The position emphasizes flexible scheduling, safety, and a premium shopping environment. Competitively paid with opportunities for advancement within Skechers’ global brand.

Qualifications

• Sales skills to drive revenue growth.
• Excellent communication skills in written, verbal and interpersonal skills.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales

Communication

Organization

Problem solving

Team mentoring

Flexible schedule

Confidentiality

Education

High school diploma or equivalent

Job description

Skechers is seeking a Kitchen? No, a Key Holder to join our Skechers retail team in the U.S. This entry-level leadership role will help supervise daily store operations, mentor teammates, and drive sales while delivering exceptional customer service.

The position emphasizes flexible scheduling, safety, and a premium shopping environment. Competitively paid with opportunities for advancement within Skechers’ global brand.