Floor Leader & Guest-Experience Coach

Buckle; Ashland (KY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Job summary

Buckle is seeking a Leader in Training (LIT) and Floor Leader at our Ashland, KY location to drive sales and guest service excellence. You will work with the Store Manager and leadership team to train Teammates, recruit new talent, and lead operations, merchandising, and customer engagement on the sales floor and in fitting rooms.

The role combines leadership with hands-on sales and merchandising responsibilities, requiring strong communication, coaching, and product knowledge to create a

Qualifications

• Retail leadership or supervisory experience.
• Strong customer service and communication skills.
• Ability to recruit, train and develop teammates.
• Experience with POS and inventory tools.

Responsibilities

• Lead sales floor and ensure excellent guest service.
• Recruit and train Teammates.
• Oversee merchandise display and store operations.
• Ensure loss prevention and safety standards.
• Coordinate with Store Manager and Leadership Team.

Skills

Leadership

Customer service

Sales

Team development

Training

Communication

Education

High school diploma or GED

Tools

POS system

iPad apps

Inventory management

Job description

Buckle is seeking a Leader in Training (LIT) and Floor Leader at our Ashland, KY location to drive sales and guest service excellence. You will work with the Store Manager and leadership team to train Teammates, recruit new talent, and lead operations, merchandising, and customer engagement on the sales floor and in fitting rooms.

The role combines leadership with hands-on sales and merchandising responsibilities, requiring strong communication, coaching, and product knowledge to create a