Floor Leader: Drive Sales & Lead Training

Lush Fresh Handmade Cosmetics North America; Minnetonka (MN); On-site; USD 22,041 - 27,552; Full time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking a Floor Leader to support the Store Management Team in achieving sales goals, opening/closing duties, and coaching the sales staff. You will guide customer experiences and uphold our brand values, including ethical sourcing and vibrant product knowledge.

In this role, you will lead training, monitor performance, and ensure smooth daily operations. Flexible availability, strong communication, and a passion for skincare are essential.

Qualifications

• Minimum 1 year of customer service and sales experience.
• Supervisory experience including coaching, feedback, and training.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales by coaching the sales team and optimizing the shop floor layout.
• Deliver world‑class customer service and lead product demonstrations.
• Educate customers on brand values, events, and packaging.
• Lead training sessions and staff development.
• Ensure operational excellence in cash handling, opening/closing, and safety.

Skills

Customer service

Sales

Cash handling

Supervisory

Problem solving

Teamwork

Skincare knowledge

Flexible schedule

DEIB awareness

Multilingual

Job description

Lush Fresh Handmade Cosmetics North America is seeking a Floor Leader to support the Store Management Team in achieving sales goals, opening/closing duties, and coaching the sales staff. You will guide customer experiences and uphold our brand values, including ethical sourcing and vibrant product knowledge.

In this role, you will lead training, monitor performance, and ensure smooth daily operations. Flexible availability, strong communication, and a passion for skincare are essential.