Floor Leader & Customer Experience Supervisor

Petco; Lake Jackson (TX); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Petco is seeking a Key Holder to join our team in a fast-paced Pet Care Center retail environment. You will support store leadership by supervising partners, opening and closing the store, handling transactions, and delivering exceptional customer service every day.

You will lead on-floor activities, resolve issues promptly, and help drive sales while maintaining merchandising standards and a safe, welcoming environment for pets and customers.

Competenze

• Previous retail experience required; key holder or supervisory experience preferred.
• Must be able to stand/walk for long periods and lift up to 50 pounds.

Mansioni

• Open and close the store following cash handling, safety and security protocols.
• Supervise partners on the floor and provide guidance during assigned shifts.
• Deliver friendly, knowledgeable, and solution-oriented service to customers.
• Maintain merchandise presentation and ensure accurate pricing and signage.
• Assist with inventory tasks including restocking and cycle counts.
• Act as primary contact in the absence of store management and support sales initiatives.

Conoscenze

Leadership

Problem-solving

Decision making

Communication

Multitasking

Cash handling

Attention to detail

Strumenti

Point-of-Sale system

Descrizione del lavoro

Petco is seeking a Key Holder to join our team in a fast-paced Pet Care Center retail environment. You will support store leadership by supervising partners, opening and closing the store, handling transactions, and delivering exceptional customer service every day.

You will lead on-floor activities, resolve issues promptly, and help drive sales while maintaining merchandising standards and a safe, welcoming environment for pets and customers.