Store Floor Leader: Pet Care & Guest Experience

Petco; Morgan Place (OH); Vor Ort; USD 23.000 - 36.000; Vollzeit

Zusammenfassung

Petco is seeking a Key Holder to support store leadership, supervise partners on the floor, and ensure a safe, customer‑friendly environment for pets, partners, and guests. You will open/close, handle daily operations, and uphold merchandising and inventory standards while delivering first‑class service.

The role emphasizes problem solving, teamwork, and leadership in a fast-paced retail setting, with flexible hours to cover evenings, weekends, and holidays.

Qualifikationen

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Aufgaben

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Act as the primary point of contact in the absence of store management.
• Support sales initiatives and promotions to help achieve store goals.

Kenntnisse

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Reliability

Jobbeschreibung

Petco is seeking a Key Holder to support store leadership, supervise partners on the floor, and ensure a safe, customer‑friendly environment for pets, partners, and guests. You will open/close, handle daily operations, and uphold merchandising and inventory standards while delivering first‑class service.

The role emphasizes problem solving, teamwork, and leadership in a fast-paced retail setting, with flexible hours to cover evenings, weekends, and holidays.