Store Floor Leader & Customer Experience Champion

Petco Animal Supplies, Inc.; Monet (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Leadership development

Collaborative culture

Career growth

Job summary

Petco Animal Supplies, Inc. in the United States is seeking a Key Holder to lead daily store operations, supervise partners on the sales floor, and ensure a safe, welcoming environment for pets, customers, and team members.

The role emphasizes delivering friendly, knowledgeable service, managing cash handling, and supporting merchandising standards while maintaining a clean, organized store. This position offers growth opportunities within a purpose-driven Petco team.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Uphold animal care standards and ensure safety and welfare.
• Open and close the store following cash handling and safety protocols.
• Supervise partners and maintain store operations and merchandising.
• Provide friendly, knowledgeable service and resolve customer questions.
• Assist with inventory tasks and communicate issues to leadership.

Skills

Retail experience

Leadership

Cash handling

Communication

Multitasking

Attention to detail

Job description

Petco Animal Supplies, Inc. in the United States is seeking a Key Holder to lead daily store operations, supervise partners on the sales floor, and ensure a safe, welcoming environment for pets, customers, and team members.

The role emphasizes delivering friendly, knowledgeable service, managing cash handling, and supporting merchandising standards while maintaining a clean, organized store. This position offers growth opportunities within a purpose-driven Petco team.