Store Floor Leader: Elevate Pet Care & Guest Experience

Petco Animal Supplies, Inc.; Novato (CA); Sur place; USD 26 000 - 40 000; Plein temps

Résumé du poste

Petco Animal Supplies, Inc. is seeking a Key Holder to help ensure daily store operations, customer service excellence, and a safe environment for pets, partners, and customers. You will supervise partners, open/close the store, and act as a contact in management's absence, delivering a great on-floor experience daily.

The role emphasizes leadership, problem solving, and strong communication in a fast-paced retail setting with a Pet Care Center environment.

Qualifications

• Previous retail experience required; supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Basic math skills and experience handling cash/transactions.
• Reliable, responsible, and detail oriented.

Responsabilités

• Open and close the store following cash handling, safety, and security protocols.
• Supervise partners, open/close the store, and serve as point of contact when management is not present.
• Deliver friendly, knowledgeable, and solution-oriented service to customers.
• Assist with training new partners and reinforcing best practices on the sales floor.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with inventory activities and merchandising tasks to ensure availability and presentation.

Connaissances

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Basic math

Outils

POS system

Description du poste

Petco Animal Supplies, Inc. is seeking a Key Holder to help ensure daily store operations, customer service excellence, and a safe environment for pets, partners, and customers. You will supervise partners, open/close the store, and act as a contact in management's absence, delivering a great on-floor experience daily.

The role emphasizes leadership, problem solving, and strong communication in a fast-paced retail setting with a Pet Care Center environment.