Floor Leader & Customer Experience Lead

Build-A-Bear; Orange Beach (AL); On-site; USD 12,000 - 17,000; Part time

Job summary

Build-A-Bear Workshop in Orange Beach, AL is seeking a part-time Sales Lead to serve as a Floor Leader on Duty and Bear Builder. You will guide a team, model Experience First behaviors, and drive guest service excellence to help meet store sales goals.

Responsibilities include leading associates, ensuring smooth operations, and providing constructive feedback to management on performance and compliance. Availability for 15–25 hours weekly is required.

Qualifications

• Requires a high school diploma or GED.
• Availability to work 15–25 hours per week.
• Associate’s degree in business/management or related field preferred.

Responsibilities

• Be a role model to others by providing exceptional Guest service and ensuring a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and achieve sales goals.
• Model Experience First behaviors and provide feedback to management on performance and compliance issues.
• Act as Floor Leader on Duty during designated shifts and uphold brand standards.

Education

High school diploma or GED

Associate’s degree in business, management, or related field

Job description

Build-A-Bear Workshop in Orange Beach, AL is seeking a part-time Sales Lead to serve as a Floor Leader on Duty and Bear Builder. You will guide a team, model Experience First behaviors, and drive guest service excellence to help meet store sales goals.

Responsibilities include leading associates, ensuring smooth operations, and providing constructive feedback to management on performance and compliance. Availability for 15–25 hours weekly is required.