Experience-First Sales Lead & Floor Leader

Build-A-Bear; Destin (FL); On-site; USD 16,531 - 22,041; Part time

Job summary

Build-A-Bear in Destin, FL is seeking a part-time Sales Lead who also serves as Floor Leader on Duty. The role blends leadership of Bear Builders with hands-on customer service to drive store goals and guest satisfaction.

You will model Experience First behaviors, guide a team on shifts, and provide feedback to management on performance and compliance, while ensuring a welcoming environment and consistent brand standards for all guests.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week.
• Preferred Associate’s degree in business, management or related field.

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors.
• Provide feedback to management on performance and compliance issues.
• As Bear Builder: engage with Guests to ensure satisfaction and a warm, inclusive atmosphere.
• Uphold brand standards and ensure a cohesive experience for all Guests.
• Demonstrate dependable, engaged teamwork and strong initiative.

Skills

Guest service

Team leadership

Customer engagement

Experience First

Education

High school diploma or GED

Associate’s degree

Job description

Build-A-Bear in Destin, FL is seeking a part-time Sales Lead who also serves as Floor Leader on Duty. The role blends leadership of Bear Builders with hands-on customer service to drive store goals and guest satisfaction.

You will model Experience First behaviors, guide a team on shifts, and provide feedback to management on performance and compliance, while ensuring a welcoming environment and consistent brand standards for all guests.