Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; The Woodlands (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. This role involves acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to maintain effective operations. The Key Lead also participates in store leadership, driving performance through a focus on customer experience and achieving daily sales goals. Candidates should possess experience in retail and strong customer service skills, demonstrating the ability to lead a team effectively.

Qualifications

• Experience in retail environment preferred.
• Strong customer service skills.
• Ability to lead a team and provide guidance.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as Floor Supervisor and guide Brand Reps.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. This role involves acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to maintain effective operations. The Key Lead also participates in store leadership, driving performance through a focus on customer experience and achieving daily sales goals. Candidates should possess experience in retail and strong customer service skills, demonstrating the ability to lead a team effectively.