Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Chicago Ridge (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise store operations and ensure customers receive a quality in-store experience. The Key Lead will guide and coach Brand Reps and Stock Associates, proactively driving store performance through effective leadership and achieving daily sales goals. This role includes managing opening and closing routines and maintaining visual displays. Strong leadership, coaching skills, and retail experience are essential for success in this position.

Qualifications

• Experience in retail or customer service.
• Strong leadership and coaching skills.
• Ability to analyze data for decision making.

Responsibilities

• Ensure quality in-store customer experience.
• Supervise the Floor operations and staff.
• Drive sales through effective performance.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise store operations and ensure customers receive a quality in-store experience. The Key Lead will guide and coach Brand Reps and Stock Associates, proactively driving store performance through effective leadership and achieving daily sales goals. This role includes managing opening and closing routines and maintaining visual displays. Strong leadership, coaching skills, and retail experience are essential for success in this position.