Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Estero (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead for their Estero, Florida location. This position involves ensuring customers receive an exceptional in-store experience, acting as a Floor Supervisor, and leading Brand Representatives and Stock Associates. The Key Lead will perform critical store operations such as opening and closing routines, operating point of sale systems, and fulfilling omni-channel orders. Successful candidates should possess retail experience and strong leadership skills.

Qualifications

• Experience in retail or customer service.
• Strong leadership and coaching skills.
• Ability to analyze performance metrics.

Responsibilities

• Ensure quality in-store customer experience.
• Act as Floor Supervisor to guide team.
• Drive store performance through customer service.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead for their Estero, Florida location. This position involves ensuring customers receive an exceptional in-store experience, acting as a Floor Supervisor, and leading Brand Representatives and Stock Associates. The Key Lead will perform critical store operations such as opening and closing routines, operating point of sale systems, and fulfilling omni-channel orders. Successful candidates should possess retail experience and strong leadership skills.