Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Colorado Springs (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead for their Colorado Springs location. This role is pivotal in ensuring that all customers receive a premium in-store experience by supervising the sales floor, guiding Brand Representatives, and overseeing stock associates. The Key Lead will perform opening and closing routines, operate point of sale systems, and fulfill OMNI channel orders while driving sales and exemplifying the company's culture and values. Experience in retail and strong leadership skills are required.

Qualifications

• Experience in retail or customer service environments.
• Strong communication and leadership skills.
• Ability to analyze data for decision-making.

Responsibilities

• Ensure quality customer experience through effective supervision.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance and sales achievement.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead for their Colorado Springs location. This role is pivotal in ensuring that all customers receive a premium in-store experience by supervising the sales floor, guiding Brand Representatives, and overseeing stock associates. The Key Lead will perform opening and closing routines, operate point of sale systems, and fulfill OMNI channel orders while driving sales and exemplifying the company's culture and values. Experience in retail and strong leadership skills are required.