Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Columbia (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Columbia, Maryland, who will ensure a high-quality in-store experience for customers. This role involves managing the floor operations, coaching Brand Reps and Stock Associates, and fulfilling daily sales targets through effective customer service. The Key Lead will be responsible for performing opening and closing routines, operating the register, demonstrating product knowledge, and maintaining visual displays. Experience in retail supervision is preferred.

Qualifications

• Experience in a supervisory role.
• Strong understanding of retail operations.
• Ability to analyze performance reports.

Responsibilities

• Guide and coach team for effective operations.
• Drive sales through customer experience.
• Ensure effective opening and closing routines.
• Operate Point of Sale systems.

Job description

Abercrombie & Fitch Co. is looking for a Key Lead in Columbia, Maryland, who will ensure a high-quality in-store experience for customers. This role involves managing the floor operations, coaching Brand Reps and Stock Associates, and fulfilling daily sales targets through effective customer service. The Key Lead will be responsible for performing opening and closing routines, operating the register, demonstrating product knowledge, and maintaining visual displays. Experience in retail supervision is preferred.