Floor Lead & Brand Coach — Elevate Guest Experience

Abercrombie & Fitch Spain, SL; Pleasanton (CA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr-

Job summary

Abercrombie & Fitch Co. in Pleasanton, CA is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure seamless store operations and exceptional customer experiences.

The role focuses on leading on the floor, driving daily sales, and reinforcing the brand’s culture and values. Requires strong communication, adaptability, and a passion for fashion trends.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership potential

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. in Pleasanton, CA is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure seamless store operations and exceptional customer experiences.

The role focuses on leading on the floor, driving daily sales, and reinforcing the brand’s culture and values. Requires strong communication, adaptability, and a passion for fashion trends.