Floor Lead & Brand Coach

Abercrombie & Fitch Spain, SL; St. Louis (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in-store to guide Brand Reps and Stock Associates, ensuring a quality customer experience and strong daily sales performance.

The role requires weekend availability, some holidays, and 12–16 hours per week with variable schedules. You will help open/close, operate POS, fulfill omni-channel orders, and maintain visual displays while upholding brand culture.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Leadership

Interpersonal skills

Communication

Fashion knowledge

Retail operations

Cash handling

Education

High School Diploma/GED

Tools

Point of Sale systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in-store to guide Brand Reps and Stock Associates, ensuring a quality customer experience and strong daily sales performance.

The role requires weekend availability, some holidays, and 12–16 hours per week with variable schedules. You will help open/close, operate POS, fulfill omni-channel orders, and maintain visual displays while upholding brand culture.